Ticket #7178: README.ENG

File README.ENG, 16.4 KB (added by SF/eliaorru, 4 years ago)
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1
2Documentation for The Case of the Rose Tattoo(tm)
3
4(c)1996 Electronic Arts
5
6
7**********************************************************************
8
9This README file contains important information about The case of the Rose
10Tattoo. It includes late breaking information, trouble shooting tactics, and
11recommendations on how to configure the game for best results. Additional
12information about the game is contained in the Manual and reference card.
13
14The Case of the Rose Tattoo(tm) is the second game in the Lost Files of
15Sherlock Holmes Series. The first game is The Case of the Serrated Scalpel.
16
17Contents:
18-----------------------------
191. System Requirements
202 Installation
213. Windows(tm) 95 NOTES
224. Sound cards
235. Game tips
246. Troubleshooting
257. Other problems
26
271. System Requirements
28----------------------
29
30 - Intel 486DX2/66 with at least 8 Mb of RAM for DOS or 16 Mb
31 of RAM for playing under Windows(R).
32 - 15 MB hard disk space
33 - Double-speed or faster CD-ROM drive
34 - 1 MB SVGA video card (VESA Compliant)
35 - Microsoft or 100% compatible mouse
36 - MS DOS 5.00 or higher
37 - MSCDEX Version 2.10 or higher
38
39Memory Requirements:
40
41 - 7104 Kb available extended memory (XMS)
42 - 400 Kb available conventional memory
43 - EMS memory is not used by the game.
44
45Recommended:
46
47 - Intel Pentium processor or higher
48 - 16 MB of Ram or higher
49 - Digital or 100% compatible sound card combined with or addition to:
50 - Wavetable or General MIDI music card
51
52
532. Installation
54----------------------
55
56 Installation in MS DOS:
57
58 - Insert the CD into your CD-ROM drive.
59 - From your CD-ROM drive (usually D:), type INSTALL.
60 - To run type Holmes2 in the C:\Holmes2 directory.
61
62 Note: You must keep the CD in the CD-ROM drive while you play the game,
63
64 After Installation, to change the configuration of your sound card or
65 to use other options, you can run INSTALL from your hard drive, from
66 the directory in which you have installed the game (the default is
67 C:\Holmes2).
68
69Installation in Windows 95:
70
71 - Insert the Holmes 2 CD into the CD-ROM drive.
72 - Wait one minute for the Holmes 2 AUTOPLAY screen to appear.
73 If the AUTOPLAY screen DOES NOT appear, it may mean that you do
74 not have a 100% Windows 95 compatible CD-ROM drive or it could
75 mean that your CD-Drive does not autodetect. If this is the case,
76 select your CD-ROM drive (within the My Computer window) and click
77 on the Holmes 2 icon. After clicking the Holmes 2 icon, the
78 Autoplay screen will appear.
79 - After the AUTOPLAY screen appears, click on Install.
80 - After game is installed, click the Run button in the Autoplay
81 screen to play Holmes 2- The Case of the Rose Tattoo.
82 - For more information on Win '95 installation, CONTINUE READING
83 BELOW
84
85 Before you can Run the game, Holmes 2 must be installed on your hard disk.
86
87**********************************************************************
88
89DELETING FILES FROM THE GAME DIRECTORY
90
91 To remove all Holmes2 files from your hard disk, you need to erase the
92 directory in which you have installed the game. The default game
93 directory is C:\Holmes2. To erase this directory, use the DELTREE
94 command if using DOS 6.xx or higher.
95
96 For example, at the C: prompt type:
97 deltree c:\Holmes2
98
99 You should also delete the Holmes2.BAT file located in the root directory
100 on your hard disk.
101
102 For example, at the C: prompt type:
103 del c:\Holmes2.bat
104
105**********************************************************************
1063. WIN95 notes
107-------------------
108
109 If you have deleted the config.sys and autoexec.bat files from your
110 hard drive, you may experience some difficulty getting Holmes 2
111 to run under Win '95 when using the autrorun feature. In order to
112 correct this problem, you will need to load your CD-ROM drivers and
113 mouse driver into your config.sys and autoexec.bat files.
114
115 In order to find your CD-ROM drivers and mouse driver, you will need
116 to look in your config.dos and autoexec.dos files. You can do this
117 by typing:
118 EDIT C:\CONFIG.DOS
119
120 You will then need to copy your CD-ROM driver line onto a piece of
121 paper for future reference. Provided that your CD-ROM Drive is labeled
122 as D:, you should find the device line that references /D:
123
124 For example, it might read:
125 DEVICE=C:\SB16\SBCD.SYS /D:MSCD001 /P:220
126 ----------
127
128 If your CD-ROM driver comes from the SCSI directory, for example,
129 DEVICE=C:\SCSI\ASPICD.SYS /D:ASPICD0, then you should also write
130 down all other lines that come from the SCSI directory, in the
131 order in which they appear.
132
133 Once you have these lines written down, exit the editor by hitting
134 the <alt> key, followed by the letters <F> <X> <Y>. This should
135 bring you back to the DOS prompt. From the DOS prompt, type in:
136 EDIT C:\CONFIG.SYS
137
138 This should bring you to a blank screen. If there is text on the
139 screen already, exit the screen and call customer service for help.
140 On the blank screen, copy in your CD-ROM lines EXACTLY as they
141 appeared in the config.dos file that you just referenced. Once you
142 finish typing the lines in, exit the file once again by hitting
143 the <alt> key, followed by the letters <F> <X> <Y>
144
145 After returning to the DOS prompt, type in EDIT C:\AUTOEXEC.DOS.
146 Once again, this should bring you to another screen full of lines.
147 From here you will need to locate your MSCDEX line and your mouse line.
148 To find the MSCDEX line, simply look for a line containing the
149 word MSCDEX and copy this entire command line onto a piece of paper,
150 for example: C:\DOS\MSCDEX.EXE /D:MSCD001 /M:5
151
152 To find your mouse line, just look for a line that has the word mouse
153 in it that does NOT begin with the word SET and copy it onto your
154 paper. For example, the mouse line you would want may read:
155 LH C:\MOUSE\MOUSE /Y
156
157 Once you have these lines, exit the editor by hitting the <alt> key,
158 followed by the letters <F> <X> <Y>. Once back at the DOS prompt, type
159 in EDIT C:\AUTOEXEC.BAT, which will bring you to a blank blue screen.
160 Again, if there is text already here, please call customer service
161 for help. If the screen is blank, type the MSCDEX and mouse lines
162 EXACTLY as they appeared in the autoexec.dos file that you copied. Once
163 again, hit the <alt> key, followed by the letters <F> <X> <Y> and you
164 are all set!
165
166 Reboot your system using the reboot command from the start bar to
167 make sure everything initializes, at this point you should be able to
168 install and run Holmes 2 directly from the Holmes 2 Autoplay
169 screen.
170
171PLAYING HOLMES 2 IN WINDOWS 95
172 - Note: Holmes 2 was not designed to run within the Windows '95
173 environment. You may experience poor game performance and possible
174 errors if you attempt to play Holmes 2 in this mode.
175
176 - Disable the screen saver option before you start playing.
177
178 - Select full video screen rather than a window.
179
180 - Avoid switching to a different task during game (by pressing
181 Alt-Tab or the Windows start key) Instead, should you need to
182 perform another task elsewhere in Windows, save the game and exit
183 before returning to Windows 95.
184
185
186 If you encounter any difficulty with regard to speed, sound, or
187 memory, you can run the program in MS DOS mode by allocating a
188 shortcut icon in the HOLMES2.BAT file and specifying parameters for
189 that icon properties to start the game in DOS mode.
190
191
1924. Sound cards
193-------------------
194
195 8-bit sound boards, (Sound Blaster(R), Sound Blaster Pro(R), Pro Audio
196 Spectrum Plus(R)) have problems mixing the 16-bit samples down to
197 the proper resolution. The result of this is digital sound which
198 has a slightly static undertone.
199
200About Ensonique Soundscape(R) Sound Cards:
201
202 Version 4.02 of the "ssinit" command does not reset the card properly
203 for General MIDI sounds, whereas the same command works fine in the 4.00
204 version. For other versions, check that General MIDI sounds are reset
205 properly (the program displays a message). Otherwise, you will need to
206 get a different version of "ssinit". In case you cannot find this
207 version, a quick-fix type solution is to use the General MIDI driver in
208 INSTALL. Doing so results in poorer sound quality, though.
209
210About Ensoniq Vivo(R) Sound Cards:
211
212 After configuring computer to Support Ensoniq soundscape, exit the
213 SETSOUND utility, the computer will reboot itself. Press F8 when the
214 "Starting Win95" message is displayed, change to HOLMES2 Directory
215 (ie cd\holmes2) and type "Holmes2" to start the game.
216
217
218About Gravis Ultrasound(R) Sound Cards:
219
220 The Gravis Ultrasound is only supported in SoundBlaster emulation mode.
221 To change your UltraSound to emulate soundblasters follow the
222 documentation supplied with the card. Here are some brief instructions
223 for how to set the plug-and-play version to run with this game.
224
225 1. From DOS run the Gravis 'DOSSTART' program to initialize the card.
226 2. Switch to the 'ULTRAPNP' directory and run 'MEGAEM' which turns on the
227 emulation mode, in the sub menu choose 'ROLAND SOUND CANVAS' emulation.
228 Remember, MEGAEM requires EMM386 to be installed.
229 3. Go to the 'HOLMES2' directory and install or run 'SETSOUND'
230 4. In SetSound choose 'MPU-401' for MIDI support, for DIGITAL choose
231 'SoundBlaster or 100% compatible'.
232 5. You can now run The Case of the Rose Tattoo(tm)
233
234About Roland RAP-10 (R)
235
236 Although the SETSOUND utility may autodetect the MIDI Driver for this
237 card, You may experience a lack of digital audio within the game. For
238 addresses 220,230,240,250,340,and 350 you will want to choose "Skip
239 auto-detection and manually configure cards settings." Choice from within
240 the SETSOUND utility. This should enable all sound to work properly with
241 this peice of hardware.
242
243About Medaitrix Audiotrix Pro (R)
244
245 If this card is set to any other setting besides the default,(I/O220 IRQ7
246 DMA1 MIDI330) You must choose "Skip auto-detection and manually configure
247 cards settings"Choice from within the SETSOUND utility. This should
248 enable all sound to work properly with this peice of hardware.
249
250Known incompatibilities:
251
252Diamond Telecommander(R)
253
254During the testing process we were unable to receive MIDI or Audio sound
255while testing Sound Blaster and Windows Sound System emulation.
256This was solely related to running in a WIN95 DOS box and in DOS 7.00.
257Although the SETSOUND utility may detect the settings succesfully you
258may experience a lack of sound in these two modes.
259
260Turtle Beach 16-bit(R) and
261The TBS-8800 8X Multimedia Upgrade Kit
262
263We also had difficulties with this type of Turtle Beach sound card while
264testing Sound Blaster and Windows Sound Sytsem emulation. This was solely
265related to running in a WIN95 DOS box and in DOS 7.00
266This is a wavetable upgradable 16-bit sound card and is not Plug N Play(tm).
267Although the SETSOUND utility may detect the settings succesfully, you may
268experience a lack of sound in these two modes.
269
270***********************************************************************
271
2725. GENERAL RECOMMENDATIONS
273-----------------------------
274
275 - If you wish to move saved games to a different location, copy the
276 Holmes2.SAV file found in your game directory.
277
278
2796. Troubleshooting
280-----------------------------
281
282Symptom: My Compaq machine with a S3 Trident chipset has video problems
283 when attempting to run from Windows or a Windows DOS box.
284
285Solution 1: Run the game from MS-DOS mode or do not run Windows before the
286game.
287
288Solution 2: Request an update to your Windows drivers from your video card
289 or computer manufacturer.
290
291
292----------------------------------------------------------------------
293
294Symptom: The program exits immediately and returns to DOS.
295
296Solution 1: The game CD must be in your CD-ROM drive in order for the
297 game to run. When you close the CD-ROM drive tray,
298 wait a few seconds before starting the game.
299
300Solution 2: Check how much space is available on your hard disk and reinstall
301 the game. Some files may be missing from your hard disk.
302
303----------------------------------------------------------------------
304
305Symptom: The game does not start from MS Windows 3.xx.
306
307Solution: This game is not designed to run in MS Windows 3.xx. You
308 need to exit windows completely (by pressing Alt-F4). Then,
309 start the game from MS DOS.
310
311----------------------------------------------------------------------
312
313Symptom: Movement within the game is very slow and the hard disk light
314 constantly flickers on.
315
316Solution 1: The game is creating virtual memory on your hard disk
317 because it can't get access to the required physical memory.
318 You should free up more conventional and extended memory. Refer to
319 the procedures in the manual.
320
321Solution 2: Run the game under DOS instead of Windows.
322
323----------------------------------------------------------------------
324
325Symptom: Speech in the game starts out OK but sometines gets choppy over
326 time.
327
328Solution 1: Run the game under DOS instead of Windows.
329
330Solution 2: Change the soundcard's digital drivers by using the SETSOUND
331 command in the HOLMES2 directory. You should first try the driver
332 designed for your sound card. If that doesn't clear up
333 or minimize the problem you should select SoundBlaster(R)
334 emulation.
335
336
337----------------------------------------------------------------------
338
339
3407. Other Problems
341---------------------------------------
342
343 If you encounter a problem and these suggestions do not resolve
344 it, please get the following information ready:
345
346 - A listing of your CONFIG.SYS and AUTOEXEC.BAT (either from
347 the boot disk or your hard drive or both).
348
349 - The information you get when you type the DOS command "mem".
350
351 - The make, model, and types of hardware in your system.
352
353 - Your exact sound card brand and its Port, IRQ, and DMA channels
354 it is set-up to.
355
356 - The DOS version you are currently running.
357
358 - The type and brand of your mouse and mouse driver.
359
360 - The type and speed of your CD-ROM drive. It would also be helpful
361 to know what the CD-ROM device is connected to.
362
363 - The contents of a CHKDSK statement from C: and the drive
364 Holmes 2 is installed to.
365
366 - The place in the game where you are encountering the error.
367
368 - The error message you are receiving.
369
370---------------------------------------------------------------------
371
372You can contact Technical Support personnel a number of ways:
373
374
375 ELECTRONIC ARTS TECHNICAL SUPPORT
376
377 * Customer Support : (415) 572-2787
378 The hours for customer support are Monday through Friday,
379 8:30 am through 4:30 pm. All listed times are Pacific Time.
380 If you cannot be near your PC when calling Customer Service,
381 please have print-outs of this information. Customer Service needs
382 this information to properly diagnose and correct the problem
383 you are having.
384
385
386 * Customer Support Fax : (415) 286-5080
387
388
389 * Writing to Electronic Arts : If you have a non-critical problem,
390 you can write to Electronic Arts at :
391 Electronic Arts Technical Support
392 P.O. BOX 7578
393 San Mateo, California 94403-7578
394
395
396 *Online Support:
397 COMPUSERVE: Game Publishers Forum A (go GAMEPUB)
398 or send email to 76004,237
399
400 AMERICA ONLINE: Send e-mail to ELECARTS
401
402 INTERNET E-MAIL: support1@ea.com
403
404 Or send e-mail to elecarts@aol.com OR 76004.237@compuserve.com
405
406 WORLD WIDE WEB: Access our Web site at http://www.ea.com
407
408 FTP: Access our FTP site at ftp.ea.com
409
410
411
412 *If you live outside the USA, you can contact one of our other offices.
413
414
415 United Kingdom:
416 Electronic Arts Ltd.
417 PO BOX 835
418 Slough SL3 8XU, UK
419 Phone (753) 546465
420
421
422===========================================
423Electronic Arts (C) 1996
424
425All companies trademarks copyright by their respective owners. Windows and
426Microsoft are trademarks of Microsoft Corporation. Sound Blaster is a
427trademark of Creative Labs.