| 1 |
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| 2 | Documentation for The Case of the Rose Tattoo(tm)
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| 3 |
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| 4 | (c)1996 Electronic Arts
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| 5 |
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| 6 |
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| 7 | **********************************************************************
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| 8 |
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| 9 | This README file contains important information about The case of the Rose
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| 10 | Tattoo. It includes late breaking information, trouble shooting tactics, and
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| 11 | recommendations on how to configure the game for best results. Additional
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| 12 | information about the game is contained in the Manual and reference card.
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| 13 |
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| 14 | The Case of the Rose Tattoo(tm) is the second game in the Lost Files of
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| 15 | Sherlock Holmes Series. The first game is The Case of the Serrated Scalpel.
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| 16 |
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| 17 | Contents:
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| 18 | -----------------------------
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| 19 | 1. System Requirements
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| 20 | 2 Installation
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| 21 | 3. Windows(tm) 95 NOTES
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| 22 | 4. Sound cards
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| 23 | 5. Game tips
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| 24 | 6. Troubleshooting
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| 25 | 7. Other problems
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| 26 |
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| 27 | 1. System Requirements
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| 28 | ----------------------
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| 29 |
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| 30 | - Intel 486DX2/66 with at least 8 Mb of RAM for DOS or 16 Mb
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| 31 | of RAM for playing under Windows(R).
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| 32 | - 15 MB hard disk space
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| 33 | - Double-speed or faster CD-ROM drive
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| 34 | - 1 MB SVGA video card (VESA Compliant)
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| 35 | - Microsoft or 100% compatible mouse
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| 36 | - MS DOS 5.00 or higher
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| 37 | - MSCDEX Version 2.10 or higher
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| 38 |
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| 39 | Memory Requirements:
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| 40 |
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| 41 | - 7104 Kb available extended memory (XMS)
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| 42 | - 400 Kb available conventional memory
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| 43 | - EMS memory is not used by the game.
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| 44 |
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| 45 | Recommended:
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| 46 |
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| 47 | - Intel Pentium processor or higher
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| 48 | - 16 MB of Ram or higher
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| 49 | - Digital or 100% compatible sound card combined with or addition to:
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| 50 | - Wavetable or General MIDI music card
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| 51 |
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| 52 |
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| 53 | 2. Installation
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| 54 | ----------------------
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| 55 |
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| 56 | Installation in MS DOS:
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| 57 |
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| 58 | - Insert the CD into your CD-ROM drive.
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| 59 | - From your CD-ROM drive (usually D:), type INSTALL.
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| 60 | - To run type Holmes2 in the C:\Holmes2 directory.
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| 61 |
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| 62 | Note: You must keep the CD in the CD-ROM drive while you play the game,
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| 63 |
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| 64 | After Installation, to change the configuration of your sound card or
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| 65 | to use other options, you can run INSTALL from your hard drive, from
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| 66 | the directory in which you have installed the game (the default is
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| 67 | C:\Holmes2).
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| 68 |
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| 69 | Installation in Windows 95:
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| 70 |
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| 71 | - Insert the Holmes 2 CD into the CD-ROM drive.
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| 72 | - Wait one minute for the Holmes 2 AUTOPLAY screen to appear.
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| 73 | If the AUTOPLAY screen DOES NOT appear, it may mean that you do
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| 74 | not have a 100% Windows 95 compatible CD-ROM drive or it could
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| 75 | mean that your CD-Drive does not autodetect. If this is the case,
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| 76 | select your CD-ROM drive (within the My Computer window) and click
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| 77 | on the Holmes 2 icon. After clicking the Holmes 2 icon, the
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| 78 | Autoplay screen will appear.
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| 79 | - After the AUTOPLAY screen appears, click on Install.
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| 80 | - After game is installed, click the Run button in the Autoplay
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| 81 | screen to play Holmes 2- The Case of the Rose Tattoo.
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| 82 | - For more information on Win '95 installation, CONTINUE READING
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| 83 | BELOW
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| 84 |
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| 85 | Before you can Run the game, Holmes 2 must be installed on your hard disk.
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| 86 |
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| 87 | **********************************************************************
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| 88 |
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| 89 | DELETING FILES FROM THE GAME DIRECTORY
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| 90 |
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| 91 | To remove all Holmes2 files from your hard disk, you need to erase the
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| 92 | directory in which you have installed the game. The default game
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| 93 | directory is C:\Holmes2. To erase this directory, use the DELTREE
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| 94 | command if using DOS 6.xx or higher.
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| 95 |
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| 96 | For example, at the C: prompt type:
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| 97 | deltree c:\Holmes2
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| 98 |
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| 99 | You should also delete the Holmes2.BAT file located in the root directory
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| 100 | on your hard disk.
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| 101 |
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| 102 | For example, at the C: prompt type:
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| 103 | del c:\Holmes2.bat
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| 104 |
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| 105 | **********************************************************************
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| 106 | 3. WIN95 notes
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| 107 | -------------------
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| 108 |
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| 109 | If you have deleted the config.sys and autoexec.bat files from your
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| 110 | hard drive, you may experience some difficulty getting Holmes 2
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| 111 | to run under Win '95 when using the autrorun feature. In order to
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| 112 | correct this problem, you will need to load your CD-ROM drivers and
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| 113 | mouse driver into your config.sys and autoexec.bat files.
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| 114 |
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| 115 | In order to find your CD-ROM drivers and mouse driver, you will need
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| 116 | to look in your config.dos and autoexec.dos files. You can do this
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| 117 | by typing:
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| 118 | EDIT C:\CONFIG.DOS
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| 119 |
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| 120 | You will then need to copy your CD-ROM driver line onto a piece of
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| 121 | paper for future reference. Provided that your CD-ROM Drive is labeled
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| 122 | as D:, you should find the device line that references /D:
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| 123 |
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| 124 | For example, it might read:
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| 125 | DEVICE=C:\SB16\SBCD.SYS /D:MSCD001 /P:220
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| 126 | ----------
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| 127 |
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| 128 | If your CD-ROM driver comes from the SCSI directory, for example,
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| 129 | DEVICE=C:\SCSI\ASPICD.SYS /D:ASPICD0, then you should also write
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| 130 | down all other lines that come from the SCSI directory, in the
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| 131 | order in which they appear.
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| 132 |
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| 133 | Once you have these lines written down, exit the editor by hitting
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| 134 | the <alt> key, followed by the letters <F> <X> <Y>. This should
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| 135 | bring you back to the DOS prompt. From the DOS prompt, type in:
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| 136 | EDIT C:\CONFIG.SYS
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| 137 |
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| 138 | This should bring you to a blank screen. If there is text on the
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| 139 | screen already, exit the screen and call customer service for help.
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| 140 | On the blank screen, copy in your CD-ROM lines EXACTLY as they
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| 141 | appeared in the config.dos file that you just referenced. Once you
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| 142 | finish typing the lines in, exit the file once again by hitting
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| 143 | the <alt> key, followed by the letters <F> <X> <Y>
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| 144 |
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| 145 | After returning to the DOS prompt, type in EDIT C:\AUTOEXEC.DOS.
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| 146 | Once again, this should bring you to another screen full of lines.
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| 147 | From here you will need to locate your MSCDEX line and your mouse line.
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| 148 | To find the MSCDEX line, simply look for a line containing the
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| 149 | word MSCDEX and copy this entire command line onto a piece of paper,
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| 150 | for example: C:\DOS\MSCDEX.EXE /D:MSCD001 /M:5
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| 151 |
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| 152 | To find your mouse line, just look for a line that has the word mouse
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| 153 | in it that does NOT begin with the word SET and copy it onto your
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| 154 | paper. For example, the mouse line you would want may read:
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| 155 | LH C:\MOUSE\MOUSE /Y
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| 156 |
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| 157 | Once you have these lines, exit the editor by hitting the <alt> key,
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| 158 | followed by the letters <F> <X> <Y>. Once back at the DOS prompt, type
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| 159 | in EDIT C:\AUTOEXEC.BAT, which will bring you to a blank blue screen.
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| 160 | Again, if there is text already here, please call customer service
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| 161 | for help. If the screen is blank, type the MSCDEX and mouse lines
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| 162 | EXACTLY as they appeared in the autoexec.dos file that you copied. Once
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| 163 | again, hit the <alt> key, followed by the letters <F> <X> <Y> and you
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| 164 | are all set!
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| 165 |
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| 166 | Reboot your system using the reboot command from the start bar to
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| 167 | make sure everything initializes, at this point you should be able to
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| 168 | install and run Holmes 2 directly from the Holmes 2 Autoplay
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| 169 | screen.
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| 170 |
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| 171 | PLAYING HOLMES 2 IN WINDOWS 95
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| 172 | - Note: Holmes 2 was not designed to run within the Windows '95
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| 173 | environment. You may experience poor game performance and possible
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| 174 | errors if you attempt to play Holmes 2 in this mode.
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| 175 |
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| 176 | - Disable the screen saver option before you start playing.
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| 177 |
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| 178 | - Select full video screen rather than a window.
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| 179 |
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| 180 | - Avoid switching to a different task during game (by pressing
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| 181 | Alt-Tab or the Windows start key) Instead, should you need to
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| 182 | perform another task elsewhere in Windows, save the game and exit
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| 183 | before returning to Windows 95.
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| 184 |
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| 185 |
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| 186 | If you encounter any difficulty with regard to speed, sound, or
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| 187 | memory, you can run the program in MS DOS mode by allocating a
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| 188 | shortcut icon in the HOLMES2.BAT file and specifying parameters for
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| 189 | that icon properties to start the game in DOS mode.
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| 190 |
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| 191 |
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| 192 | 4. Sound cards
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| 193 | -------------------
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| 194 |
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| 195 | 8-bit sound boards, (Sound Blaster(R), Sound Blaster Pro(R), Pro Audio
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| 196 | Spectrum Plus(R)) have problems mixing the 16-bit samples down to
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| 197 | the proper resolution. The result of this is digital sound which
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| 198 | has a slightly static undertone.
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| 199 |
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| 200 | About Ensonique Soundscape(R) Sound Cards:
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| 201 |
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| 202 | Version 4.02 of the "ssinit" command does not reset the card properly
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| 203 | for General MIDI sounds, whereas the same command works fine in the 4.00
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| 204 | version. For other versions, check that General MIDI sounds are reset
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| 205 | properly (the program displays a message). Otherwise, you will need to
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| 206 | get a different version of "ssinit". In case you cannot find this
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| 207 | version, a quick-fix type solution is to use the General MIDI driver in
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| 208 | INSTALL. Doing so results in poorer sound quality, though.
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| 209 |
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| 210 | About Ensoniq Vivo(R) Sound Cards:
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| 211 |
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| 212 | After configuring computer to Support Ensoniq soundscape, exit the
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| 213 | SETSOUND utility, the computer will reboot itself. Press F8 when the
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| 214 | "Starting Win95" message is displayed, change to HOLMES2 Directory
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| 215 | (ie cd\holmes2) and type "Holmes2" to start the game.
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| 216 |
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| 217 |
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| 218 | About Gravis Ultrasound(R) Sound Cards:
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| 219 |
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| 220 | The Gravis Ultrasound is only supported in SoundBlaster emulation mode.
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| 221 | To change your UltraSound to emulate soundblasters follow the
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| 222 | documentation supplied with the card. Here are some brief instructions
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| 223 | for how to set the plug-and-play version to run with this game.
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| 224 |
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| 225 | 1. From DOS run the Gravis 'DOSSTART' program to initialize the card.
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| 226 | 2. Switch to the 'ULTRAPNP' directory and run 'MEGAEM' which turns on the
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| 227 | emulation mode, in the sub menu choose 'ROLAND SOUND CANVAS' emulation.
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| 228 | Remember, MEGAEM requires EMM386 to be installed.
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| 229 | 3. Go to the 'HOLMES2' directory and install or run 'SETSOUND'
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| 230 | 4. In SetSound choose 'MPU-401' for MIDI support, for DIGITAL choose
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| 231 | 'SoundBlaster or 100% compatible'.
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| 232 | 5. You can now run The Case of the Rose Tattoo(tm)
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| 233 |
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| 234 | About Roland RAP-10 (R)
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| 235 |
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| 236 | Although the SETSOUND utility may autodetect the MIDI Driver for this
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| 237 | card, You may experience a lack of digital audio within the game. For
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| 238 | addresses 220,230,240,250,340,and 350 you will want to choose "Skip
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| 239 | auto-detection and manually configure cards settings." Choice from within
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| 240 | the SETSOUND utility. This should enable all sound to work properly with
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| 241 | this peice of hardware.
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| 242 |
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| 243 | About Medaitrix Audiotrix Pro (R)
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| 244 |
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| 245 | If this card is set to any other setting besides the default,(I/O220 IRQ7
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| 246 | DMA1 MIDI330) You must choose "Skip auto-detection and manually configure
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| 247 | cards settings"Choice from within the SETSOUND utility. This should
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| 248 | enable all sound to work properly with this peice of hardware.
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| 249 |
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| 250 | Known incompatibilities:
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| 251 |
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| 252 | Diamond Telecommander(R)
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| 253 |
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| 254 | During the testing process we were unable to receive MIDI or Audio sound
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| 255 | while testing Sound Blaster and Windows Sound System emulation.
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| 256 | This was solely related to running in a WIN95 DOS box and in DOS 7.00.
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| 257 | Although the SETSOUND utility may detect the settings succesfully you
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| 258 | may experience a lack of sound in these two modes.
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| 259 |
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| 260 | Turtle Beach 16-bit(R) and
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| 261 | The TBS-8800 8X Multimedia Upgrade Kit
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| 262 |
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| 263 | We also had difficulties with this type of Turtle Beach sound card while
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| 264 | testing Sound Blaster and Windows Sound Sytsem emulation. This was solely
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| 265 | related to running in a WIN95 DOS box and in DOS 7.00
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| 266 | This is a wavetable upgradable 16-bit sound card and is not Plug N Play(tm).
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| 267 | Although the SETSOUND utility may detect the settings succesfully, you may
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| 268 | experience a lack of sound in these two modes.
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| 269 |
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| 270 | ***********************************************************************
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| 271 |
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| 272 | 5. GENERAL RECOMMENDATIONS
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| 273 | -----------------------------
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| 274 |
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| 275 | - If you wish to move saved games to a different location, copy the
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| 276 | Holmes2.SAV file found in your game directory.
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| 277 |
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| 278 |
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| 279 | 6. Troubleshooting
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| 280 | -----------------------------
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| 281 |
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| 282 | Symptom: My Compaq machine with a S3 Trident chipset has video problems
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| 283 | when attempting to run from Windows or a Windows DOS box.
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| 284 |
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| 285 | Solution 1: Run the game from MS-DOS mode or do not run Windows before the
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| 286 | game.
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| 287 |
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| 288 | Solution 2: Request an update to your Windows drivers from your video card
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| 289 | or computer manufacturer.
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| 290 |
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| 291 |
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| 292 | ----------------------------------------------------------------------
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| 293 |
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| 294 | Symptom: The program exits immediately and returns to DOS.
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| 295 |
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| 296 | Solution 1: The game CD must be in your CD-ROM drive in order for the
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| 297 | game to run. When you close the CD-ROM drive tray,
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| 298 | wait a few seconds before starting the game.
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| 299 |
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| 300 | Solution 2: Check how much space is available on your hard disk and reinstall
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| 301 | the game. Some files may be missing from your hard disk.
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| 302 |
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| 303 | ----------------------------------------------------------------------
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| 304 |
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| 305 | Symptom: The game does not start from MS Windows 3.xx.
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| 306 |
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| 307 | Solution: This game is not designed to run in MS Windows 3.xx. You
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| 308 | need to exit windows completely (by pressing Alt-F4). Then,
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| 309 | start the game from MS DOS.
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| 310 |
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| 311 | ----------------------------------------------------------------------
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| 312 |
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| 313 | Symptom: Movement within the game is very slow and the hard disk light
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| 314 | constantly flickers on.
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| 315 |
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| 316 | Solution 1: The game is creating virtual memory on your hard disk
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| 317 | because it can't get access to the required physical memory.
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| 318 | You should free up more conventional and extended memory. Refer to
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| 319 | the procedures in the manual.
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| 320 |
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| 321 | Solution 2: Run the game under DOS instead of Windows.
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| 322 |
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| 323 | ----------------------------------------------------------------------
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| 324 |
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| 325 | Symptom: Speech in the game starts out OK but sometines gets choppy over
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| 326 | time.
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| 327 |
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| 328 | Solution 1: Run the game under DOS instead of Windows.
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| 329 |
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| 330 | Solution 2: Change the soundcard's digital drivers by using the SETSOUND
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| 331 | command in the HOLMES2 directory. You should first try the driver
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| 332 | designed for your sound card. If that doesn't clear up
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| 333 | or minimize the problem you should select SoundBlaster(R)
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| 334 | emulation.
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| 335 |
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| 336 |
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| 337 | ----------------------------------------------------------------------
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| 338 |
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| 339 |
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| 340 | 7. Other Problems
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| 341 | ---------------------------------------
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| 342 |
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| 343 | If you encounter a problem and these suggestions do not resolve
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| 344 | it, please get the following information ready:
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| 345 |
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| 346 | - A listing of your CONFIG.SYS and AUTOEXEC.BAT (either from
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| 347 | the boot disk or your hard drive or both).
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| 348 |
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| 349 | - The information you get when you type the DOS command "mem".
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| 350 |
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| 351 | - The make, model, and types of hardware in your system.
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| 352 |
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| 353 | - Your exact sound card brand and its Port, IRQ, and DMA channels
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| 354 | it is set-up to.
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| 355 |
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| 356 | - The DOS version you are currently running.
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| 357 |
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| 358 | - The type and brand of your mouse and mouse driver.
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| 359 |
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| 360 | - The type and speed of your CD-ROM drive. It would also be helpful
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| 361 | to know what the CD-ROM device is connected to.
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| 362 |
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| 363 | - The contents of a CHKDSK statement from C: and the drive
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| 364 | Holmes 2 is installed to.
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| 365 |
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| 366 | - The place in the game where you are encountering the error.
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| 367 |
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| 368 | - The error message you are receiving.
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| 369 |
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| 370 | ---------------------------------------------------------------------
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| 371 |
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| 372 | You can contact Technical Support personnel a number of ways:
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| 373 |
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| 374 |
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| 375 | ELECTRONIC ARTS TECHNICAL SUPPORT
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| 376 |
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| 377 | * Customer Support : (415) 572-2787
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| 378 | The hours for customer support are Monday through Friday,
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| 379 | 8:30 am through 4:30 pm. All listed times are Pacific Time.
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| 380 | If you cannot be near your PC when calling Customer Service,
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| 381 | please have print-outs of this information. Customer Service needs
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| 382 | this information to properly diagnose and correct the problem
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| 383 | you are having.
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| 384 |
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| 385 |
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| 386 | * Customer Support Fax : (415) 286-5080
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| 387 |
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| 388 |
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| 389 | * Writing to Electronic Arts : If you have a non-critical problem,
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| 390 | you can write to Electronic Arts at :
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| 391 | Electronic Arts Technical Support
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| 392 | P.O. BOX 7578
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| 393 | San Mateo, California 94403-7578
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| 394 |
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| 395 |
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| 396 | *Online Support:
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| 397 | COMPUSERVE: Game Publishers Forum A (go GAMEPUB)
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| 398 | or send email to 76004,237
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| 399 |
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| 400 | AMERICA ONLINE: Send e-mail to ELECARTS
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| 401 |
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| 402 | INTERNET E-MAIL: support1@ea.com
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| 403 |
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| 404 | Or send e-mail to elecarts@aol.com OR 76004.237@compuserve.com
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| 405 |
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| 406 | WORLD WIDE WEB: Access our Web site at http://www.ea.com
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| 407 |
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| 408 | FTP: Access our FTP site at ftp.ea.com
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| 409 |
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| 410 |
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| 411 |
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| 412 | *If you live outside the USA, you can contact one of our other offices.
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| 413 |
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| 414 |
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| 415 | United Kingdom:
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| 416 | Electronic Arts Ltd.
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| 417 | PO BOX 835
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| 418 | Slough SL3 8XU, UK
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| 419 | Phone (753) 546465
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| 420 |
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| 421 |
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| 422 | ===========================================
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| 423 | Electronic Arts (C) 1996
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| 424 |
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| 425 | All companies trademarks copyright by their respective owners. Windows and
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| 426 | Microsoft are trademarks of Microsoft Corporation. Sound Blaster is a
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| 427 | trademark of Creative Labs. |
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