Opened 3 years ago

Closed 4 months ago

Last modified 4 weeks ago

#12956 closed defect (fixed)

STARK: "Unable to load sound '00000100.ssn'!" when outside the East Venice subway

Reported by: Thunderforge Owned by: antoniou79
Priority: normal Component: Engine: Stark
Version: Keywords:
Cc: Game: The Longest Journey


When on the screen outside of the East Venice subway stop, the log consistently says

WARNING: Unable to load sound '00000100.ssn'!


  1. Load the attached savegame
  2. Wait 20-30 seconds and the log will appear, and again every 20-30 seconds after


  • ScummVM: Windows x64 Daily 2021-09-22
  • The Longest Journey: Steam + Fonts from demo on ScummVM site

Attachments (1)

tlj-win-1-001.tlj (63.2 KB ) - added by Thunderforge 3 years ago.

Download all attachments as: .zip

Change History (6)

by Thunderforge, 3 years ago

Attachment: tlj-win-1-001.tlj added

comment:1 by KainXVIII, 20 months ago

I have something similar in Metro Circle area (Steam version).

Running The Longest Journey (DVD/Windows/English)
x.xarc: de8327850d7bba90b690b141eaa23f61, 3032 bytes.
chapters.ini: 5b5a1f1dd2297d9ce0d3d12216d5d2c5, 485 bytes.
WARNING: Unable to load sound '0000000a01.ssn'!

comment:2 by UroshUchiha, 4 months ago

I just played the game for the first time in my life using the current latest version of ScummVM v2.8.0

Completed the game fully and I too saw these errors during my playthrough.

User picked target 'tlj-win' (engine ID 'stark', game ID 'tlj')...

Looking for a plugin supporting this target... Stark

Running The Longest Journey (Steam/Windows/English)
chapters.ini: 5b5a1f1dd2297d9ce0d3d12216d5d2c5, 485 bytes.
game.exe: 2a68bd64e71635c74a5c6bb172ec1cb1, 95744 bytes.
x.xarc: de8327850d7bba90b690b141eaa23f61, 3032 bytes.
WARNING: Steam version does not contain the modal dialog background bitmap in 'game.exe'. Using fallback color for dialog background...!
WARNING: Unable to load sound !
WARNING: Unable to load sound
WARNING: Unable to load sound '0000000a01.ssn'!

The game fully crashed for me only twice during the entire playthrough. Sadly I forgot to check the logs when the full crash happened.

comment:3 by antoniou79, 4 months ago

I've opened a PR with a potential fix for the sounds not loading for the Steam version of the game:

The sounds load fine on the GOG version, but on Steam they are compressed with ogg Vorbis (as are other sound resources). However, the ScummVM Stark engine, did not take into account this particular file extension (.ssn) when checking whether the requested sound resources could be ogg Vorbis (.ovs) files.

If other sounds are not loading (non ssn files) please specify, and provide a saved game that showcases the issue.

Re: any other crashes; they should be reported as a separate ticket, with more specific details (when/if available).

comment:4 by bluegr, 4 months ago

Owner: set to antoniou79
Resolution: fixed
Status: newclosed

The PR has been merged, thanks!

comment:5 by Thunderforge, 4 weeks ago

Finally got a chance to test and confirm that this is fixed. The log no longer shows that error outside of the East Venice subway. Thank you!

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