Opened 5 years ago
Closed 17 months ago
#11313 closed defect (fixed)
BACKENDS: Android - Cannot access S9's internal memory
| Reported by: | resnate | Owned by: | lephilousophe |
|---|---|---|---|
| Priority: | normal | Component: | Port: Android |
| Version: | Keywords: | storage, crash, | |
| Cc: | antoniou79 | Game: |
Description
Hi there, opening a ticket here per instructions from GOG forum.
I downloaded the dev build of the APK and cannot access my phone's internal memory.
- What is the Android OS version on your S9?
It's an S9+ running Android OS 9, with Android security patch level "1 December 2019".
- What do you see when clicking on the "Add Game..." button?
It's completely empty, and when navigating "up", it's still empty.
When first opening the app I see there's an error before I have a chance to grant access, but closing and reopening the app after granting permission still does not let me navigate to my files (see attached images).
Attachments (2)
Change History (5)
by , 5 years ago
| Attachment: | 83065893_2580068708879366_2350021330583158784_n.jpg added |
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by , 5 years ago
| Attachment: | 82256296_734014053673242_4215620420906254336_n.jpg added |
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comment:1 by , 5 years ago
| Cc: | added |
|---|---|
| Keywords: | storage crash added |
| Summary: | Android: Cannot access S9's internal memory → ANDROID: Cannot access S9's internal memory |
comment:2 by , 4 years ago
| Summary: | ANDROID: Cannot access S9's internal memory → BACKENDS: Android - Cannot access S9's internal memory |
|---|
comment:3 by , 17 months ago
| Owner: | set to |
|---|---|
| Resolution: | → fixed |
| Status: | new → closed |
Should be fixed in latest beta release by using SAF.
Note:
See TracTickets
for help on using tickets.
As a workaround:
Could you try to simply type "/" and press Enter in the "Add Game..." screen, in the address text box?
Does that change anything? It does for me in an Android OS 9 device.
It should show some basic folders to navigate to like:
For my device, the second option "sdCard" will allow me to navigate to the internal memory.