#10609 closed defect (worksforme)

Simon the Sorcerer 2 Crash

Reported by: DustyShinigami Owned by: digitall
Priority: normal Component: Engine: AGOS
Keywords: Cc:
Game: Simon the Sorcerer 2

Description

I'm not sure if this is the game, ScummVM or my sister's laptop, but she encountered a random crash whilst playing the game. She encountered it at the back of MucSwampling's near the hatch and dustbins.

ScummVM Version: 2.0.0
Language: English
Version: Windows CD
OS: Windows 10 Home 64-bit

I checked the Event Log and Security and Maintenance for more info:

Source
http://www.scummvm.org/

Summary
Stopped responding and was closed

Date
‎04/‎07/‎2018 21:19

Status
Ready for upload

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\ScummVM\scummvm.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: scummvm.exe
Application Version: 2.0.0.0
Application Timestamp: 00000000
Hang Signature: bc99
Hang Type: 134217728
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 2057
Additional Hang Signature 1: bc99ef6ab1c8ba316e57d5c6e3b9ab2e
Additional Hang Signature 2: 96b9
Additional Hang Signature 3: 96b9115fbe83333fa74d3d3146c391db
Additional Hang Signature 4: bc99
Additional Hang Signature 5: bc99ef6ab1c8ba316e57d5c6e3b9ab2e
Additional Hang Signature 6: 96b9
Additional Hang Signature 7: 96b9115fbe83333fa74d3d3146c391db

Files that help describe the problem
WERInternalMetadata.xml
memory.csv
sysinfo.txt
AppCompat.txt
memory.hdmp
scummvm.exe.xml
WERDataCollectionStatus.txt
triagedump.dmp

Extra information about the problem
Bucket ID: e4af768756774ba8ceacb98fdbcdc99b (2210345544651229595)

Change History (4)

comment:1 by bonki, 16 months ago

Thanks for your report! Have you been able to reproduce this and could share reproduction steps and/or a savegame which can be used to trigger this?

comment:2 by DustyShinigami, 15 months ago

I'm afraid not. I don't think my sister has been on it for a while and it was random. There was another case as well where when she was at the docks, the game/animations were running but she couldn't click on anything.

comment:3 by digitall, 13 months ago

Owner: set to digitall
Resolution: worksforme
Status: newpending

DustyShinigami: Sorry, but without a way of reproducing the crash, we can't really investigate. If you wanted to help, you could try running the relevant parts of Simon 2 under Valgrind / gdb or a similar debugger and then if this crashes / hangs, get a backtrace to try to narrow down the cause.

Marking as pending, so this bug should be closed in 30 days unless there is an update.

comment:4 by digitall, 12 months ago

Status: pendingclosed

Closing as no replication case.

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